Handling Expired Login Links

Submitted by on Tue, 25/02/2025 - 10:33

If the one-time login link has expired, follow these steps to reset your password:

  1. Under the Login menu select "Request new password".
  2. Enter your email or username, and a password reset link will be sent to you.
    Ensure you enter a valid and correctly spelt username or password
  3. The system will email a password reset email to the email address associated with the username, or to the email address provided if there is a user associated with the email.
  4. Click on the link in the email to reset your password and login. The link expires after 24 hours.